nexGear Services

Training the Spam Filter

Wed, 10 Dec 2008 16:33:25 +0000

The Spam Filter relies on the fact that spam you receive "looks" very different from your real email. It checks the words in the document against your personal database of "spam words" and "ham words", and uses a statistical calculation to compute the likelihood that the message is spam or ham.

You will need to train the Spam Filter to better determine which emails are spam and which are not.

Log in to your email control panel via https://www.yourdomainname.com:7777 and use your email address as the user name, and email password as the password.

Click on "Spam Training".

If you see any legitimate emails in the ".Spam" folder, you can train the Spam Filter by ticking on the legitimate email and then clicking on "Train as Ham". In future, emails from the same sender will not be flagged as Spam.

If you see any spam emails in your "Maildir", you can tick the spam email and then click on "Train as Spam". In future, emails from the same sender will be flagged as Spam and moved to the Spam (or Junk) folder.

You can also click on "Clear Spam DB" to start the Spam Filter from scratch. This is useful if the spam filter has been flagging real emails as spam repeatedly.

Change personal email settings

Fri, 05 Dec 2008 13:07:14 +0000

Here's a tip!

You can login to
https://yourdomainname.com:7777

Use your full email address as the username.
Use your email password to login.

You will be able to change your email settings:

Set mail forwarding options
Set mail filtering options
Train the spam filter to recognize spam and non-spam emails
Set auto-responder options
Change your email password
And access your email using webmail interface

Spam filter

Thu, 04 Dec 2008 17:03:07 +0000

2 levels of Spam filtering has been enabled on all email accounts.

First level: recognized spam
You will see a new "Spam" folder in your IMAP4 folder.
All mails marked as spam will be dumped inside this folder by the mail server.
Spam filter can be trained to recognise spam and non-spam mails.

Second level: mail server verification
You may notice a delay when receiving emails from new email address as the spam filter will need to verify if the sender mail server is legitimate. Once the sending mail server is verified, future emails from the same email address on the server will not be delayed.

Service Restored

Wed, 03 Dec 2008 10:21:00 +0000

Server had a harddisk failure on 2nd December. A backup dated 1st December 2am has been restored into a new server.

Your website and email should have been restored.

There are some changes to your login information as this new server is using a different configuration.

EMAIL Access
This server support POP3 and IMAP4 mail access. You can download emails to your PC by using "mail.yourdomain.com" and the respective ports for either POP3 or IMAP4.

Username is now your full email address, for example: firstname@yourdomain.com

Please contact me on my mobile for the default password I've set for all email accounts for your domain.

To send mail, you use the same "mail.yourdomain.com" with the same username "firstname@yourdomain.com" and password that you use to retrieve your emails.

All email address has been defaulted to "firstname@yourdomain.com" format. If you has any special email address format, for example, "firstname.lastname@yourdomain.com" format, you can edit them in web control panel later.

Website
Your website should have already been restored. Please contact me if your website is not working properly.

FTP Access
FTP access to your website has been configured.
Please contact me for your FTP username and password.

Web Control Panel Access
To access the web control panel, go to "https://yourdomain.com:7777" (replace yourdomain.com with your real domain name)

To obtain your username and password to edit your domain and email settings, please SMS me.

Please check this page again for any updated information.